Greensboro | High Point | Winston-Salem | Raleigh | Durham | Charlotte

VOIP Phone Systems Support Center

Your Complete Communications Provider

At STE, support is an intrinsic part of the services we provide. As one of the Triad’s most trusted telecommunication companies, we don’t just install VOIP phone systems—we stand behind them with responsive, local support and user-friendly resources.

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Submit a Service Request

Something not working the way it should? Let us know, and we’ll get on it. Our technicians respond quickly—most service requests are addressed the same business day.

  • Fill out a quick form with your contact info and issue details
  • Priority handling for emergencies
  • Confirmation before dispatch

User Guides & Manuals

Need help setting up your system or exploring features? Access user manuals and tutorials for Zultys and GoTo here.

Our resource library includes:

  • VOIP phone systems quick-start guides

  • Programming tutorials for Zultys and GoTo

  • Troubleshooting tips for common issues

Local Service. Professional Support.

We don’t believe in call centers or complicated ticketing systems. When you need help, you get it—from someone who knows your system and your business.

Need Emergency Assistance?

If you’re experiencing an urgent issue during the workweek that requires immediate attention, give us a call for fast support.